A joint delivery operation between multiple companies. For retailers such as department stores, delivery is the point of contact with customers, and joint delivery is difficult to imagine in order to differentiate customer service, so they have been carrying out their own deliveries. However, there is a growing movement to adopt joint delivery due to issues such as measures to alleviate traffic congestion and air pollution, reduction in distribution costs, stricter parking laws, and labor shortages. At a department store in Osaka, five companies are cooperating by dividing up the area. Source: Encyclopaedia Britannica Concise Encyclopedia About Encyclopaedia Britannica Concise Encyclopedia Information |
複数の企業が配送業務を共同で行うこと。百貨店など小売店にとって配送業務は顧客との接点であり,顧客サービスの差別化のためにも共同化は考えにくく,独自の配送を行なっていた。しかし,交通渋滞や大気汚染の緩和策,流通経費の節減,駐車関連法の厳格化,人手不足などの問題から,共同配送を取入れる動きが広がっている。大阪の百貨店では5社が地域を分担することで協力している。
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