Shopping
Keep a clear record when cancelling a subscription
Identify the renewal and cancellation conditions, contact the business and preserve evidence of your request.
LIVING IN JAPAN
3 guidesShopping
Practical guides and useful resources for foreign residents in Japan.
Shopping
Ask a seller about a return or exchange
Collect your order record, check the actual return policy and make a clear request before sending an item back.
Shopping
Check an online order before paying
Review the total price, seller, delivery details and cancellation terms on the final checkout screen.